Warranty Information
All Kristin Ess Styling Tools have a 2-Year Limited Warranty Insert that Accompanies each product and can be found below.
HOW DO I RETURN/REPLACE MY STYLING TOOL?
Please keep your receipt! If your styling tool is still covered under the store return policy, please return it to the store of purchase with your receipt.
Target Return Policy | Well.CA Return Policy
If your styling tool is not eligible for the store return policy, but still covered under our manufacturer’s warranty, please contact customer service to initiate the claim process.
ToolsCustomerService@kristinesshair.com
WE DO NOT ACCEPT WARRANTY CLAIMS FOR TOOLS THAT ARE OUTSIDE OF THE COVERED WARRANTY TERMS & CONDITIONS OR WITHOUT ORIGINAL RECEIPT.
Need help?
Frequently Asked Questions
Order
Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout. We run discounts and promotions all year, so stay tuned for exclusive deals.
It depends on where you are. Orders processed here will take 5-7 business days to arrive. Overseas deliveries can take anywhere from 7-16 days. Delivery details will be provided in your confirmation email.
You can contact us through our contact page! We will be happy to assist you.


